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Madeira baggage help

Did your baggage not arrive in Madeira?

Report it before leaving baggage reclaim, save the reference, and keep the right receipts.

An airliner on final approach to Madeira Airport under heavy cloud, seen from the coastal expressway with the terraced houses of Santa Cruz rising behind.
zarco (Wikimedia Commons)

I need help with

Do these next

My baggage — Do these next

  1. Report the problem before leaving baggage reclaim

    Contact the airline or its baggage handler and ask for a written report or reference.

    Open baggage help (opens in a new tab)

  2. Save the report number and baggage tag

    Keep screenshots and the contact details you were given.

  3. Keep receipts for essential replacement items

    What can be claimed depends on your case and the airline’s assessment.

Check the landing outlook

This page organises your next steps. Your airline and airport provide the live operational answer.

Live right now

These are live cameras, not photographs. They start on their own as you reach them.

The runway on its stilts. If you want to know what the wind is doing before you fly in, this is the honest answer.

Camera operated by Só Espeto

The cameras are hosted on YouTube, so opening this page contacts Google. Optional analytics is separate and loads only if you allow it.